Technical Product Leader
Building AI-Powered Products at Scale
About Me
Entrepreneurial Product Leader
With over 12 years of experience driving innovation in consumer and enterprise software, I specialize in developing and implementing web and mobile applications with a solid technical foundation as a developer.
I excel at managing the product lifecycle of complex, scalable tech products, driving product growth and business results while bridging the gap between technology and market needs.
My expertise lies in using Machine Learning and Artificial Intelligence to tackle business challenges, with proven experience across Fintech, Compliance, IT & Third-party Risk, E-commerce, Payments, Hospitality, and Education industries.
Key Differentiators
- ✓Technical foundation + Business acumen
- ✓Extensive ML/AI knowledge and implementation
- ✓Experience building products at scale
- ✓Proven track record of $150M+ business impact
- ✓Cross-functional leadership and strategy
ML & AI Expertise
Deep experience with LLMs, RAG, MCP protocols, and building ML models for production at scale.
Scalable Systems
Built products serving 100K+ users, managing $150M+ working capital, and processing millions of transactions.
Technical Foundation
Strong engineering background with hands-on experience in Python, React, SQL, and modern tech stacks.
Work Experience
12+ years of driving innovation and delivering measurable business impact
Senior Product Manager
Central1
Vancouver, Canada
AML Automation
- •Leading the Autonomous AI team to develop anti-money laundering AI agents that generate alerts and perform due diligence on suspicious transactions or entities.
Senior Product Manager
Zepz
Vancouver, Canada
$150M Working Capital | 35% Efficiency | 60% Reduction in Outages
- •Spearheaded Treasury Engineering Team to tackle the $150M working capital challenge, developed a Machine learning forecasting engine for Volume and Cash forecasting, improving the funding efficiency by 35%.
- •Developed and executed a strategic roadmap to unify the payment experience across our brands, streamlining user journeys and leading to a 60% reduction in customer contact rates and a 40% enhancement in operational efficiency.
- •Launched the ledger service, which calculates real-time balances of more than 500 bank accounts managed by the organization with 98% accuracy, reducing the out-of-funds outages by 60%.
- •Launched an eFX service to provide competitive insights and better rates for our customers, reducing customer churn by 10%, improving Average Revenue per user by 6% and providing long-term profitability forecasts.
Senior Product Manager Technical
Amazon
Vancouver, Canada
$15M Developer Efficiency | $500M+ GMS | 35% Transaction Success
- •Launched the Backup payment method eligibility Machine Learning model to reduce chargebacks and customer contacts; resulting in an increase of 35% in the transaction success rate and 52% decline in customer contacts.
- •Led the Unify pay initiative to create a unified paying experience for Amazon customers across all 52 Amazon businesses, forecasting a cumulative gain of $15M from improved developer efficiency and reduced Payment method onboarding time; and also a GMS gain of more than $500M.
Technical Product Manager
Diligent
Vancouver, Canada
$4M Initiatives | 60% Time Reduction
- •Launched a machine learning assistant for compliance requirements to controls mapping; resulted in a 60% reduction in the time required to mitigate operational and enterprise risks by efficient control mapping.
- •Lead multiple strategic initiatives worth $4 million in the Machine Learning and IT risk management domain to provide efficient Governance, Risk and Compliance management for our enterprise customers.
Senior Product Manager
App-Scoop Technologies
Vancouver, Canada
Multi-Client Product Management
- •Managed product lifecycle for multiple client projects across various industries.
Product Manager App Store and Strategic Alliance
Posist Technologies
New Delhi, India
Strategic Alliances
- •Managed app store and strategic partnerships for restaurant management platform.
Founder and Head of Product
Navikaran Infotech Pvt. Ltd
New Delhi, India
120K+ Users | 20% Admission Increase | 60% Efficiency
- •Managed product lifecycle of "Bookcrust", a school management system, used by 120,000+ parents and students.
- •Using chatbots, we increased school admission rates by 20%, reduced fee collection turnaround time by 60%, and decreased the time required to prepare a result from 3 days to 10 minutes by providing an offline sync cloud setup.
Featured Projects
Deep-dive case studies showcasing ML/AI implementations, scalable systems, and measurable business impact
Anti-Money Laundering AI Agents
Central1
Leading development of autonomous AI agents for AML compliance, generating alerts and performing due diligence on suspicious transactions.
AML Automation
ML-Powered Treasury Forecasting Engine
Zepz
Developed a Machine Learning forecasting engine for Volume and Cash forecasting, addressing $150M working capital challenge.
35% Efficiency Improvement | $150M Working Capital
Unified Payment Experience Platform
Zepz
Developed and executed strategic roadmap to unify payment experience across multiple brands, streamlining user journeys.
60% Contact Reduction | 40% Efficiency Gain
Real-Time Ledger Service
Zepz
Launched ledger service calculating real-time balances for 500+ bank accounts with 98% accuracy.
98% Accuracy | 60% Outage Reduction
Backup Payment Method Eligibility ML Model
Amazon
Launched ML model to reduce chargebacks and customer contacts by predicting optimal backup payment methods.
35% Success Rate | 52% Contact Reduction
Unify Pay Initiative
Amazon
Led initiative to create unified payment experience across all 52 Amazon businesses.
$15M Developer Efficiency | $500M+ GMS
ML-Powered Compliance Assistant
Diligent
Launched machine learning assistant for compliance requirements to controls mapping.
60% Time Reduction
Bookcrust School Management System
Navikaran Infotech
Managed product lifecycle of school management system used by 120,000+ parents and students.
120K+ Users | 20% Admission Increase | 60% Efficiency
Technical Expertise
Comprehensive skill set spanning technical development, ML/AI, and product strategy
Programming Languages
ML & AI
Tools & Platforms
Product Management
Industry Experience
Education
Master's in Business Administration
UBC Sauder School of Business
Vancouver, BC • Dec 2019
Specialization: Innovation and Entrepreneurship, New Product Development and Business Strategy
Bachelor's in Engineering (Information Science)
R.V College of Engineering
Bangalore, India • 2012
Specialization: Web programming, Data Structure, OOPS, DBMS, Algorithms and UNIX systems
Get In Touch
Let's discuss how we can work together to build innovative products at scale